- Communicate single service issue diagnosis
- Check part availability
- Provide an estimate of cost and repair time
HOW DOES EXPRESS ASSESSMENT PROVIDE VALUE TO THE CUSTOMERS?
An Express Assessment Dealer provides you with the information you need to run your business – and fast.
Verifying and effectively diagnosing every complaint offers a solid foundation upon which to assign and perform service work, establish prices and obtain parts.
CUSTOMER SATISFACTION VALUE
Providing timely feedback to customers allows them to make a better decision about repair and repower options.
Spending no more than two hours performing the initial diagnosis permits customers to make a decision before running up a big repair bill or experiencing unnecessary downtime.
SERVICING EFFICIENCY VALUE
Making the best use of a technician's time allows more repair orders to flow through the service department.